Privacy Policy - Updated on 05/04/2024
This privacy policy ensures the safety of information related to organizations and individuals accessing or using getlink services on hubdesign.org. The policy describes how hubdesign.org receives, stores, uses, and protects this information.
1. Collection of Personal Information
During the provision of services, hubdesign.org will receive information from members upon registration as follows:
+ Information provided by members during registration: Name, email address
+ Information received when members use the service: Information posted by members on review boards, ratings, comments about products and services.
2. Purpose of Use
hubdesign.org will use personal information received from members for the purposes below. However, for third-party information provided by members, unless consent is given, we will only use it for the purposes stated in this section.
+ Used to verify members when they log in to the hubdesign.org system
+ Used for advertising hubdesign.org information to members, sending emails introducing products and services on hubdesign.org
- Providing service information via email, mail, phone, etc.
- Personalizing content each time customers access hubdesign.org, based on gender, age, location, preferences, purchase history, and viewed pages.
- Analyzing customer consumption trends to develop new services or improve existing ones.
- Contacting members when hubdesign.org conducts customer surveys, promotions, exchanges of opinions on review boards, comments.
+ Used to respond to member inquiries: our company will reply by email, phone, or mail to the member's address when they have questions.
+ Used in other services provided by hubdesign.org.
+ Used to provide personal information to sellers as per section 4 of this policy.
+ Used for other purposes of hubdesign.org not listed above. In such cases, we will notify the use on http://hubdesign.org
3. Use of Personal Information
+ hubdesign.org uses members' personal information in accordance with Vietnamese law.
+ Uses members' personal information to fulfill the purposes stated in section 2 of this policy.
4. Accuracy and Security of Information
To keep user information up to date and improve services, hubdesign.org may contact sellers to collect the latest information.
5. Confirmation and Editing of Personal Information
+ Members can confirm, edit, add, delete, cancel their accounts, or request hubdesign.org not to provide information to others.
+ If members cannot log in to view their information, they must follow hubdesign.org's procedures to request account information retrieval.
6. Request to Delete Collected Data
We provide you with the ability to access, edit, transfer, and delete your data. You can find this at https://hubdesign.org/profile. We store data until it is no longer necessary to provide our services and products or until your account is deleted—whichever comes first. This is determined on a case-by-case basis depending on factors such as the nature of the data, the reason for collection and processing, and any legal or operational retention needs. For example, when you use a product from us, you can access and delete it from your calendar at any time, but usage logs will be deleted after six months. If you submit a government-issued ID for account verification, we will delete that copy 30 days after review unless otherwise required. Users have the right to request deletion of all information stored in our system by clicking the "Delete this account" button on the account management page (https://hubdesign.org/profile). When you delete your account, we will delete everything you have provided or used on our website, such as photos, passwords, emails, phone numbers, service usage history, and you will not be able to recover this information later. If you do not want to delete your account but want to temporarily stop using the product, you can deactivate your account. To delete your account at any time, please go to Account Information settings and select "Delete this account".
Or contact us if you encounter any difficulties during the data deletion process
7. Data Retention Period
Customer personal data will be stored by hubdesign.org until a deletion request is made or the customer logs in and deletes it themselves. Otherwise, all personal information will be kept confidential on hubdesign.org's servers.
8. Means and Tools for Users to Access and Edit Their Personal Data
Whenever customers use hubdesign.org services, hubdesign.org strives to provide you with access to your personal information.
If the information is incorrect, hubdesign.org tries to provide ways for you to quickly update or delete it—unless we need to retain it for legal or legitimate business purposes.
When updating your personal information, hubdesign.org may require you to verify your identity before processing your request. hubdesign.org provides free access and editing rights, unless it requires disproportionate effort.
hubdesign.org strives to maintain its services in a way that protects information from accidental or intentional destruction. Therefore, after you delete information from hubdesign.org services, we may not immediately remove residual copies from our active servers and may not remove information from our backup systems.
9. Commitment to Protecting Customer Personal Information
Your personal information will be absolutely protected according to our personal information protection policy. Collection and use of each member's information is only carried out with their consent, except as otherwise provided by law.
We do not use, transfer, provide, or disclose your personal information to any third party without your permission.
In case our information storage server is hacked leading to loss of your personal data, we will be responsible for notifying the authorities for timely investigation and informing you.
When registering as a member, you must provide complete and accurate personal information such as: full name, contact address, email, phone, etc., and are responsible for the legality of this information. We are not responsible for nor resolve any complaints related to your rights if all personal information provided at registration is found to be inaccurate.
B. Payment Security:
hubdesign.org has its own payment security standards to ensure customer payment information is stored absolutely safely. In addition, the payment system on hubdesign.org is connected to reputable third-party payment gateway providers in the market such as MOMO payment gateway, Internet Banking gateway of Joint Stock Commercial Bank for Foreign Trade of Vietnam - Vietcombank; accordingly, complying with all security standards of these payment gateways such as:
+ SSL (Secure Sockets Layer) internet data security standard issued by GlobalSign.
+ PCI payment information data security standard certification issued by Control Case.
All payment information including domestic debit cards issued by commercial banks in Vietnam and international payment cards branded Visa, MasterCard, American Express, JCB Card, etc. issued by commercial banks in Vietnam and internationally are not stored on hubdesign.org's system.